Yaknow what I hate?

I hate those automated e-mails ya get from different places (Best Buy comes to mind) when you send them a question about one of their products.

"In an effort to serve you as quickly as possible this automated reply has been generated. You can find many answers on our website..." (or something to that effect)....I take that to mean don't bother us, look it up yourself online. Thing is, I tried to look it up online and when I looked under product specifications the answer I wanted wasn't there, which is why I sent the inquiry.

Eventually I got one of those human generated "I'm sorry for your inconvenience letters" that gave me the answers and told me the answer was indeed online, but not where I was looking for it, and in effect said if I had only looked longer I would have eventually stumbled across the answer. The tone was polite but annoyed. My response was "Gee, I am certain you are correct and the answer was on your website all along, but since my time is limited I made the mistake of looking for the product specs under the product specs page. Thank you for pointing out that you've listed them elsewhere. Now I would like to point out something to you. I bought the product from your competitor while all of this happy dance was going on.

The internet is a wonderful tool, but it's amazing how many businesses are using it to annoy their customers more efficiently.